WRITING

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 The Ligature: my collection on design leadership

Sketch your happy workplace: forward-looking twist on agile retrospectives

When your brand isn’t broken: elegant error handling for sites with red logos

Protecting Yourself During User Research: I almost never recruit from Craigslist and now I remember why

Managing growth: run a lightning round of feedback

The very first one-on-one: Setting up your new design hire for success